Frequently Asked Questions (FAQs)

General Questions

Q: What is Posh Cars Rental?

A: Posh Cars Rental is a reputable luxury car rental company in Dubai offering a wide range of high-end vehicles, including exotic cars, sports cars, SUVs, and sedans. We provide exceptional customer service and strive to make your rental experience seamless and enjoyable.

Q: What are the requirements to rent a car?

A: A valid driver's license, passport or id, a credit card in the renter's name, and meeting the minimum age requirement.

Q: What is the minimum age to rent a car?

A: Generally, the minimum age to rent a car in the UAE is between 21 and 25 years old. We accept renters starting from age 21.

Q: Can I rent a car with a debit card?

A: Rentals or any payments can be made with a debit card. However, pre-authorization must be done strictly with a credit card (debit cards and prepaid cards are not allowed).

Q: Do I need insurance to rent a car

A: Posh offers comprehensive insurance coverage (Free for non-fault incidents, and with a nominal fee for own mistakes or hit-and-run cases). Third-party liability and personal insurance for the driver and passengers are included at no extra charge.

Q: What should I do if I have an accident or breakdown?

A: Posh Cars offers roadside assistance, but you must file a police report immediately as it’s a mandatory step.

Q: What is Posh Car Rental?

A: Posh Car Rental is a reputable luxury car rental company in Dubai offering a wide range of high-end vehicles, including exotic cars, sports cars, SUVs, and sedans. We provide exceptional customer service and strive to make your rental experience seamless and enjoyable.

Q: Do you have customer reviews?

A: Yes, we have numerous positive customer reviews on various platforms. We pride ourselves on providing exceptional customer service and making our customers' rental experiences unforgettable.

Booking and Reservations

Q: How can I make a reservation?

A: Reservations can be made Posh Cars mobile app, website, over the phone, or at a rental location.

Q: Can I modify or cancel my reservation?

A: We will allow modifications or cancellations, but policies on fees and deadlines vary. Check the specific terms and conditions.

Q: Is it cheaper to book a car in advance or at the last minute?

A: Booking in advance often offers better rates and more availability, especially during peak travel times.

Q: What is the minimum rental period?

A: The minimum rental period depends on the vehicle you choose. Typically, the minimum rental period is 24 hours, but it may vary for certain vehicles.

Vehicle Selection and Features

Q: What types of cars are available for rent?

A: We are offering a range of vehicles, from economy cars to luxury models, SUVs, and family cars as well.

Q:Can I choose a specific make and model?

A: While you can select a category, specific makes and models are subject to availability at the time of rental. We recommend making your reservation early to secure your preferred vehicle.

Q: Are there options for additional drivers?

A: Posh Cars offers one additional driver for free (Need to obtain permission from POSH by submitting a written request and providing all required documents for verification).

Costs and Fees

Q: What are the costs involved in renting a car?

A: The base rental rate, taxes, Salik (Toll) charges (if any), and additional services or equipment.

Q: Is there a fee for returning the car late?

A: Yes, returning the car late usually incurs additional charges. It's important to adhere to the agreed return time. But, if you can get additional 5 hrs rental FREE when you choose the 1 Day (24 Hrs) rental package. This is exclusively offering by Posh Cars.

Q: Are there mileage limits?

A: This is applicable as per the package which you’ve chosen, while others have a daily mileage limit with additional charges for excess miles.

Q: What are the rental rates for luxury cars?

A: Rental rates vary depending on the vehicle you choose, the rental period, and the time of year. Please contact us for a detailed quote.

Pickup and Return

Q: Can I pick up and drop off the car at different locations?

A: Yes, Posh Cars can provide free pick-up and drop-off services to and near the Dubai airport area.

Q: What should I bring when picking up the car?

A: Your driver's license, the credit card used for the reservation, and original identification documents are required.

Q: Do I need to return the car with a full tank of fuel?

A: We usually provide our customers with a quarter tank of free fuel. When returning the vehicle, please ensure there is enough fuel to reach a nearby petrol station (within a 30-40 km radius).

Q: Do you offer airport transfers?

A: Yes, we offer airport transfers for a convenient start to your Dubai adventure. Our professional chauffeurs will meet you at the airport and drive you to your desired destination in a luxurious vehicle.

Special Services

Q: Are there rental options for long-term use?

A: Yes, Posh Cars offering long-term rentals or leasing options with discounted rates.

Q: Can I rent a car for a road trip across multiple emirates?

A: Yes, you can take rental cars to other emirates within the UAE without any restrictions. But, you are not allowed to cross the UAE borders with the rental car. Please note that you are responsible for any Salik or DARB charges, which are similar to toll gate fees.

Q: Do rental cars come with child seats?

A: Yes, we will provide the child seat as per the availability upon the customer request.